Refund Policy

Monthly subscriptions and the one-time Career Pack are both covered for 30 days from the date of the order. Renewal charges are covered for 30 days from the date of that renewal.

Refunds are processed by our payment provider and Merchant of Record, Paddle. Request one at paddle.net using the email address on your order, or email us at support@careerpilot.ai and we’ll raise it for you. Once approved, the money returns to your original payment method — this usually takes 3–10 business days depending on your bank.

Paddle’s own refund policy also applies to every order.

You can cancel a subscription at any time from Plans → Manage billing. Cancelling stops future charges and you keep full access, including your remaining credits, until the end of the period you’ve already paid for.